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    (888) 330-0781

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    info@helixsleep.com

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    24 Hours a Day
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  • What materials are used in the Helix Sleep mattress?
    The exact components and design of each mattress depend on the sleeper's body type, sleep style, and comfort preferences. Each mattress contains 2" of Helix Dynamic Foam, hundreds of steel-forged pocketed microcoils, and durable polyurethane foam (1.8 pcf). Our cover is custom designed for breathability, comfort, and to give the mattress a sleek aesthetic.
  • How does the 100 Night Sleep Trial work?
    The 100 Night Sleep Trial is our guarantee that comes along with your Helix Mattress purchase. From the day your new mattress arrives, you'll have up to 100 nights to feel the effects of a perfect fit. If, for any reason, you are unhappy with the mattress, you can return it for a full refund within the trial period.
  • What are the shipping costs?
    We provide free shipping to all US orders! All Canadian orders will incur a non-refundable shipping fee of C$150, as well as a Customs Tax. These additional fees are applied during checkout.
  • How long will it take for my order to arrive?
    Every mattress is personalized and made-to-order. From the time you place your order, it takes between 7-10 business days for a single or Blended Helix Mattress to arrive to your home, and 9-12 business days for a Dual Comfort. Please note that business days do not include weekends or public holidays.
  • Where do you ship?
    We ship to all 50 states within the United States as well as to all regions of Canada.
  • Why did mattress prices increase?
    As of January 20th, 2017, Helix Mattress prices have increased. Over the past 3 months we’ve been working hard on improvements to our mattress, making changes to both the materials and construction. The updates were based upon tens of millions of hours slept on Helix Mattresses and honest customer feedback. We’re maniacal about testing because our top priority is your comfort.

    What are those improvements? We began using Helix Dynamic Foam, a super premium material which is reactively comfortable and uniquely cooling. Its an adaptable proprietary foam that lives, moves, and sleeps with you. We’ve also improved our Pocketed Microcoils to a unit with taller springs that substantially improves airflow and springiness in your Helix Mattress, and are individually heat tempered to improve durability. Finally, we have enhanced the density of our core layers to further improve durability.
Have questions? We’re here to help.
Get in touch.
  • Talk
    (888) 330-0781

    Mon–Fri 9:30am - 8:00pm ET
    Sat-Sun 10:00am – 6:00pm ET

  • Type
    info@helixsleep.com

    24 Hours a Day
    7 Days a Week

  • Tag
    @helixsleep

    24 Hours a Day
    7 Days a Week

Special Offer for Readers
$50 OFF your personalized Helix mattress
Use the promo code asdas at checkout to redeem offer.